What QuickBooks Online's terms say about your data

Who owns the data the customer puts in?

The customer · covers all content the customer puts in (books, lists, attachments)

1. Headline Every plan covers all content the customer puts in (books, lists, attachments)

   The customer

   Your Content remains yours, which means that you retain any intellectual property rights that you have in your Content.

   QuickBooks Online U.S. Terms of Service (Version 02122026) (terms), read 2026-10-26 · link to this fact

   Terms of Service, Section A, Content and Data. The license granted to Intuit is "Non-exclusive, which means you can license your Content to others".

Does the vendor train AI on it?

Yes, no opt-out^* · covers personal information Intuit holds, including what customers enter

1. Headline Every plan covers personal information Intuit holds, including what customers enter

   Yes, no opt-out^*

   by training our artificial intelligence models and other machine learning models

   Intuit Global Privacy Statement (privacy policy), read 2026-10-26 · link to this fact

   Reading: the Global Privacy Statement lists this under 'Improve and develop our products and services' with no opt-out described, and it names AI models and other ML models together, so both parts carry the same answer. The terms' Digital Assistants clause adds that Content given to Digital Assistants 'may be used to provide more personalized responses'. The AI page (intuit.com/privacy/ai) could not be read (429) and the DPA was not fetched; recheck both on the second read.

2. Detail Every plan covers data obtained through Google Workspace APIs

   No

   any data obtained through Google Workspace APIs is not used to develop, improve, or train

   Intuit Global Privacy Statement (privacy policy), read 2026-10-26 · link to this fact

   Sentence ends "any generalized AI and/or ML models." It covers Google Workspace data Intuit connects to, not the books themselves.

Does the vendor keep a right to use it aggregated, de-identified or as usage data?

Reserved · covers de-identified and aggregated usage data

1. Headline Every plan covers de-identified and aggregated usage data

   Reserved

   Intuit may collect, derive or generate deidentified and/or aggregated data regarding your usage

   QuickBooks Online U.S. Terms of Service (Version 02122026) (terms), read 2026-10-26 · link to this fact

   Terms of Service, Section A, Content and Data. Next: "Intuit will own all such data and may use this data without restriction". The privacy statement adds: "Combine and anonymize information about your interactions with Intuit to create aggregate, anonymized statistics".

What can the customer export, and who can run it?

Part of it by an admin through a self-serve screen^* · covers reports and lists (general ledger, financial statements, customer, vendor and employee lists) as Excel files

1. Headline Every plan covers reports and lists (general ledger, financial statements, customer, vendor and employee lists) as Excel files

   Part of it by an admin through a self-serve screen^*

   Export your reports and lists as Excel files in one .zip file.

   Export your QuickBooks Online data (help article), read 2026-10-26 · link to this fact

   Reading: the article names no role, so 'admin' is our reading of who runs a company-wide export. Partial because non-posting transactions ("Export non-posting transactions that don't impact your reports.") and attachments ("Your attachments will be exported in a zip file.") are separate exports and there is no one-click full backup.

How much history does the plan keep?

All of it^* · covers books, lists and attachments while the subscription runs

1. Headline Every plan covers books, lists and attachments while the subscription runs

   All of it^*

   you'll have read-only access to your data for one year

   Cancel your QuickBooks Online subscription or Intuit Enterprise Suite contract (help article), read 2026-10-26 · link to this fact

   Reading: no terms or help page read sets a history limit on any plan while the subscription is active; the only clock starts after cancellation (see after_cancel).

How long is data kept after the account ends, and can it still be exported?

365 days (1 year) to export · covers the company file after a single subscription is canceled

1. Headline Every plan covers the company file after a single subscription is canceled

   365 days (1 year) to export

   you'll have read-only access to your data for one year. After that, you must resubscribe to access your account data.

   Cancel your QuickBooks Online subscription or Intuit Enterprise Suite contract (help article), read 2026-10-26 · link to this fact

   Read-only access allows export and printing. Same article: with several subscriptions, "keep at least one with the same login. This way, you can indefinitely keep read-only access."

2. Detail Every plan covers personal information in an account canceled for long inactivity

   Deleted at once

   If your account is canceled because you haven't used it for a long time, we may delete this information immediately.

   Intuit Global Privacy Statement (privacy policy), read 2026-10-26 · link to this fact

   Global Privacy Statement, data retention. Otherwise Intuit "may be required to maintain your personal information for as long as necessary" for legal, regulatory or fraud reasons.

What the read couldn't settle

• No AI page or DPA was read: intuit.com/privacy/ai returned 429 on 2026-10-26 and the QuickBooks Online Data Processing Agreement (listed on intuit.com/legal/terms) was not fetched. The AI-training answer rests on the privacy statement alone and is our reading.
• The terms' Section A headings are unnumbered; facts cite them by heading. Only the first 100,000 characters of the terms were read; later product-specific terms (Section B) may add data provisions.
• The export article names no role; 'admin' is our reading of who runs a company-wide export.
• First read 2026-10-26; second read pending.

Documents

5 of 5 read. Each fact above names the one it comes from.

1. QuickBooks Online U.S. Terms of Service (Version 02122026) Terms · version 2026-02-12 · read 2026-10-26
2. Intuit Global Privacy Statement Privacy policy · version 2026-03-09 · read 2026-10-26
3. Export your QuickBooks Online data Help article · read 2026-10-26
4. Cancel your QuickBooks Online subscription or Intuit Enterprise Suite contract Help article · read 2026-10-26
5. QuickBooks Online pricing Plans page · read 2026-10-26