{"license":"CC-BY-4.0","license_url":"https://creativecommons.org/licenses/by/4.0/","attribution":"Data from Dataconto (https://dataconto.com/open-data/tools), CC BY 4.0. Credit Dataconto with a link.","docs":"https://dataconto.com/open-data/tools","dataset":"Tool terms","version":"2026-10-23","generated_at":"2026-10-24T14:11:58.980Z","total":1,"returned":1,"limit":100,"offset":0,"next_offset":null,"tools":[{"id":"microsoft-365","name":"Microsoft 365 (Outlook, Exchange Online, SharePoint, OneDrive)","vendor":"Microsoft Corporation","plans":["Business","Enterprise"],"record_types":["email","documents-and-sops"],"url":"https://dataconto.com/open-data/tools/microsoft-365","documents":[{"doc_id":"m365-dpa","title":"Microsoft Products and Services Data Protection Addendum (DPA), English, May 2026 (download from the DPA licensing page)","url":"https://www.microsoft.com/licensing/docs/documents/download/MicrosoftProductandServicesDPA(WW)(English)(May2026)(CR).docx","kind":"dpa","version":"2026-05-22","read":"2026-10-23","status":"ok"},{"doc_id":"m365-product-terms","title":"Microsoft Product Terms: Universal License Terms for Online Services","url":"https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all","kind":"terms","version":null,"read":"2026-10-23","status":"ok"},{"doc_id":"m365-mca","title":"Microsoft Customer Agreement (United States, English, Enterprise Customer; text read as the .docx the page's preview service returns)","url":"https://www.microsoft.com/licensing/docs/customeragreement","kind":"terms","version":null,"read":"2026-10-23","status":"ok"},{"doc_id":"m365-copilot-privacy","title":"Data, Privacy, and Security for Microsoft Copilot","url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","kind":"ai_policy","version":"2026-07-09","read":"2026-10-23","status":"ok"},{"doc_id":"m365-ai-training","title":"Data for AI model development (Microsoft Trust Center)","url":"https://www.microsoft.com/en-us/trust-center/data-for-ai-training","kind":"ai_policy","version":null,"read":"2026-10-23","status":"ok"},{"doc_id":"m365-trust-data","title":"Data management at Microsoft (Trust Center)","url":"https://www.microsoft.com/en-us/trust-center/privacy/data-management","kind":"privacy","version":null,"read":"2026-10-23","status":"ok"},{"doc_id":"m365-sub-ends","title":"What happens to my data and access when my Microsoft 365 for business subscription ends?","url":"https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires","kind":"help","version":"2026-06-08","read":"2026-10-23","status":"ok"},{"doc_id":"m365-retention-deletion","title":"Data retention, deletion, and destruction in Microsoft 365 (Service Assurance)","url":"https://learn.microsoft.com/en-us/compliance/assurance/assurance-data-retention-deletion-and-destruction-overview","kind":"help","version":"2024-06-24","read":"2026-10-23","status":"ok"},{"doc_id":"m365-default-mrm","title":"Default Retention Policy in Exchange Online","url":"https://learn.microsoft.com/en-us/exchange/security-and-compliance/messaging-records-management/default-retention-policy","kind":"help","version":"2026-05-29","read":"2026-10-23","status":"ok"},{"doc_id":"m365-deleted-item-retention","title":"Change how long permanently deleted items are kept for an Exchange Online mailbox","url":"https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/change-deleted-item-retention","kind":"help","version":"2024-05-30","read":"2026-10-23","status":"ok"},{"doc_id":"m365-recoverable-items","title":"Recoverable Items folder in Exchange Online","url":"https://learn.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder","kind":"help","version":"2026-09-25","read":"2026-10-23","status":"ok"},{"doc_id":"m365-ediscovery-export","title":"Export search results in eDiscovery","url":"https://learn.microsoft.com/en-us/purview/edisc-search-export","kind":"help","version":"2026-06-23","read":"2026-10-23","status":"ok"},{"doc_id":"m365-ediscovery-start","title":"Get started with eDiscovery","url":"https://learn.microsoft.com/en-us/purview/edisc-get-started","kind":"help","version":"2026-04-01","read":"2026-10-23","status":"ok"},{"doc_id":"m365-outlook-pst","title":"Export emails, contacts, and calendar items to Outlook using a .pst file","url":"https://support.microsoft.com/en-us/office/export-emails-contacts-and-calendar-items-to-outlook-using-a-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91","kind":"help","version":"2026-09-18","read":"2026-10-23","status":"ok"},{"doc_id":"m365-onedrive-download","title":"Download files and folders from OneDrive or SharePoint","url":"https://support.microsoft.com/en-us/office/download-files-and-folders-from-onedrive-or-sharepoint-5c7397b7-19c7-4893-84fe-d02e8fa5df05","kind":"help","version":"2026-10-08","read":"2026-10-23","status":"ok"},{"doc_id":"m365-sp-recycle","title":"Restore deleted items from the site collection recycle bin","url":"https://support.microsoft.com/en-us/office/restore-deleted-items-from-the-site-collection-recycle-bin-5fa924ee-16d7-487b-9a0a-021b9062d14b","kind":"help","version":"2026-10-13","read":"2026-10-23","status":"ok"},{"doc_id":"m365-onedrive-retention","title":"OneDrive retention and deletion","url":"https://learn.microsoft.com/en-us/sharepoint/retention-and-deletion","kind":"help","version":"2026-06-02","read":"2026-10-23","status":"ok"},{"doc_id":"m365-exo-sd","title":"Exchange Online service description (features by plan)","url":"https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description","kind":"plans","version":"2025-06-09","read":"2026-10-23","status":"ok"},{"doc_id":"m365-purview-sd","title":"Microsoft Purview service description (licensing guidance)","url":"https://learn.microsoft.com/en-us/office365/servicedescriptions/microsoft-365-service-descriptions/microsoft-365-tenantlevel-services-licensing-guidance/microsoft-purview-service-description","kind":"plans","version":"2026-08-03","read":"2026-10-23","status":"ok"},{"doc_id":"m365-business-compare","title":"Compare all Microsoft 365 business plans","url":"https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products","kind":"plans","version":null,"read":"2026-10-23","status":"unreachable"},{"doc_id":"m365-enterprise-plans","title":"Microsoft 365 Enterprise plans and pricing","url":"https://www.microsoft.com/en-us/microsoft-365/enterprise/microsoft365-plans-and-pricing","kind":"plans","version":null,"read":"2026-10-23","status":"unreachable"}],"documents_read":21,"first_read":"2026-10-23","last_read":"2026-10-23","overview":{"ownership":{"answer":"The customer","state":"answered","inferred":false,"by_plan":false},"ai_training":{"answer":"Generative: no. Other models: the terms don't say","state":"answered","inferred":false,"by_plan":false},"aggregate_use":{"answer":"Reserved","state":"answered","inferred":false,"by_plan":false},"export":{"answer":"Business: Everything by any member through a self-serve screen. Enterprise: Everything by an admin through an admin screen. SharePoint and OneDrive: Everything by any member through a self-serve screen","state":"answered","inferred":true,"by_plan":true},"retention":{"answer":"All of it","state":"answered","inferred":true,"by_plan":false},"after_cancel":{"answer":"90 days to export","state":"answered","inferred":false,"by_plan":false}},"cells":[{"tool":"microsoft-365","field":"ownership","plan":"Business","product":null,"addon":null,"state":"answered","value":"customer","answer":"The customer","basis":"stated","tokens":["customer"],"fact_ids":["microsoft-365-ownership-2026-10-23"],"covers":"all customer data (mail, files, sites)","observed":"2026-10-23"},{"tool":"microsoft-365","field":"ownership","plan":"Enterprise","product":null,"addon":null,"state":"answered","value":"customer","answer":"The customer","basis":"stated","tokens":["customer"],"fact_ids":["microsoft-365-ownership-2026-10-23"],"covers":"all customer data (mail, files, sites)","observed":"2026-10-23"},{"tool":"microsoft-365","field":"ai_training","plan":"Business","product":null,"addon":null,"state":"answered","value":{"generative":"no","other_models":"not_stated"},"answer":"Generative: no. Other models: the terms don't say","basis":"stated","tokens":["no","not_stated"],"fact_ids":["microsoft-365-ai_training-generative-2026-10-23","microsoft-365-ai_training-other-2026-10-23"],"covers":"all customer data, Copilot prompts and responses included; all customer data","observed":"2026-10-23"},{"tool":"microsoft-365","field":"ai_training","plan":"Enterprise","product":null,"addon":null,"state":"answered","value":{"generative":"no","other_models":"not_stated"},"answer":"Generative: no. Other models: the terms don't say","basis":"stated","tokens":["no","not_stated"],"fact_ids":["microsoft-365-ai_training-generative-2026-10-23","microsoft-365-ai_training-other-2026-10-23"],"covers":"all customer data, Copilot prompts and responses included; all customer data","observed":"2026-10-23"},{"tool":"microsoft-365","field":"aggregate_use","plan":"Business","product":null,"addon":null,"state":"answered","value":"reserved","answer":"Reserved","basis":"stated","tokens":["reserved"],"fact_ids":["microsoft-365-aggregate_use-2026-10-23"],"covers":"usage logs and statistics, not content","observed":"2026-10-23"},{"tool":"microsoft-365","field":"aggregate_use","plan":"Enterprise","product":null,"addon":null,"state":"answered","value":"reserved","answer":"Reserved","basis":"stated","tokens":["reserved"],"fact_ids":["microsoft-365-aggregate_use-2026-10-23"],"covers":"usage logs and statistics, not content","observed":"2026-10-23"},{"tool":"microsoft-365","field":"export","plan":"Business","product":null,"addon":null,"state":"answered","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["self_serve"],"formats":["PST"]},"answer":"Everything by any member through a self-serve screen","basis":"inferred","tokens":["all"],"fact_ids":["microsoft-365-export-business-2026-10-23"],"covers":"email, contacts and calendar, one mailbox at a time","observed":"2026-10-23"},{"tool":"microsoft-365","field":"export","plan":"Enterprise","product":null,"addon":null,"state":"answered","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":["PST","MSG","native files"]},"answer":"Everything by an admin through an admin screen","basis":"stated","tokens":["all"],"fact_ids":["microsoft-365-export-enterprise-2026-10-23"],"covers":"mailboxes, SharePoint and OneDrive content found in an eDiscovery search","observed":"2026-10-23"},{"tool":"microsoft-365","field":"export","plan":null,"product":"SharePoint and OneDrive","addon":null,"state":"answered","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["self_serve"],"formats":["original files","ZIP"]},"answer":"Everything by any member through a self-serve screen","basis":"stated","tokens":["all"],"fact_ids":["microsoft-365-export-files-2026-10-23"],"covers":"files and folders in SharePoint sites and OneDrive","observed":"2026-10-23"},{"tool":"microsoft-365","field":"retention","plan":null,"product":"Outlook and Exchange Online","addon":null,"state":"answered","value":{"keeps":"all","deletes_older":false},"answer":"All of it","basis":"inferred","tokens":["all"],"fact_ids":["microsoft-365-retention-email-2026-10-23"],"covers":"email in mailboxes (Inbox, Sent, folders)","observed":"2026-10-23"},{"tool":"microsoft-365","field":"retention","plan":null,"product":"SharePoint and OneDrive","addon":null,"state":"answered","value":{"keeps":"all","deletes_older":false},"answer":"All of it","basis":"inferred","tokens":["all"],"fact_ids":["microsoft-365-retention-files-2026-10-23"],"covers":"files in SharePoint sites and OneDrive","observed":"2026-10-23"},{"tool":"microsoft-365","field":"after_cancel","plan":"Business","product":null,"addon":null,"state":"answered","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","tokens":["export"],"fact_ids":["microsoft-365-after_cancel-2026-10-23"],"covers":"all customer data","observed":"2026-10-23"},{"tool":"microsoft-365","field":"after_cancel","plan":"Enterprise","product":null,"addon":null,"state":"answered","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","tokens":["export"],"fact_ids":["microsoft-365-after_cancel-2026-10-23"],"covers":"all customer data","observed":"2026-10-23"}],"facts":[{"fact_id":"microsoft-365-ownership-2026-10-23","tool":"microsoft-365","field":"ownership","plan":null,"product":null,"addon":null,"role":"headline","covers":"all customer data (mail, files, sites)","value":"customer","answer":"The customer","basis":"stated","quote":"As between the parties, Customer retains all right, title and interest in and to Customer Data and Professional Services Data.","doc_id":"m365-dpa","source_title":"Microsoft Products and Services Data Protection Addendum (DPA), English, May 2026 (download from the DPA licensing page)","source_url":"https://www.microsoft.com/licensing/docs/documents/download/MicrosoftProductandServicesDPA(WW)(English)(May2026)(CR).docx","source_kind":"dpa","source_status":"ok","observed":"2026-10-23","note":"DPA \"Nature of Data Processing; Ownership\". Next sentence: \"Microsoft acquires no rights in Customer Data or Professional Services Data, other than the rights Customer grants to Microsoft in this section.\" The DPA is part of the Product Terms and the Customer Agreement, so it covers Business and Enterprise subscriptions alike.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ownership-2026-10-23"},{"fact_id":"microsoft-365-ownership-trust-2026-10-23","tool":"microsoft-365","field":"ownership","plan":null,"product":null,"addon":null,"role":"supporting","covers":"customer data in Microsoft online services","value":"customer","answer":"The customer","basis":"stated","quote":"If you leave the service, we take the necessary steps to ensure the continued ownership of your data.","doc_id":"m365-trust-data","source_title":"Data management at Microsoft (Trust Center)","source_url":"https://www.microsoft.com/en-us/trust-center/privacy/data-management","source_kind":"privacy","source_status":"ok","observed":"2026-10-23","note":"Trust Center, under the heading \"You own your data\". Not contract text.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ownership-trust-2026-10-23"},{"fact_id":"microsoft-365-ownership-ai-output-2026-10-23","tool":"microsoft-365","field":"ownership","plan":null,"product":null,"addon":null,"role":"detail","covers":"output of Microsoft generative AI services (Copilot)","value":"customer","answer":"The customer","basis":"stated","quote":"Microsoft does not own Customer's Output Content","doc_id":"m365-product-terms","source_title":"Microsoft Product Terms: Universal License Terms for Online Services","source_url":"https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"Product Terms, Universal License Terms, \"Output Content\": the line before it is \"Output Content is Customer Data\"","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ownership-ai-output-2026-10-23"},{"fact_id":"microsoft-365-ai_training-generative-2026-10-23","tool":"microsoft-365","field":"ai_training","plan":null,"product":null,"addon":null,"role":"headline","covers":"all customer data, Copilot prompts and responses included","value":{"generative":"no"},"answer":"Generative: no","basis":"stated","quote":"Microsoft Generative AI Services will not use Customer Data to train any generative AI foundation model, except pursuant to Customer's documented instructions.","doc_id":"m365-product-terms","source_title":"Microsoft Product Terms: Universal License Terms for Online Services","source_url":"https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"Product Terms, Universal License Terms for Online Services, \"Use of Content for Training\". The only exception is the customer's documented instructions; there is no default opt-in or opt-out.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ai_training-generative-2026-10-23"},{"fact_id":"microsoft-365-ai_training-other-2026-10-23","tool":"microsoft-365","field":"ai_training","plan":null,"product":null,"addon":null,"role":"headline","covers":"all customer data","value":{"other_models":"not_stated"},"answer":"Other models: the terms don't say","basis":"stated","quote":"When providing Products and Services, Microsoft will not use or otherwise process Customer Data, Professional Services Data, or Personal Data for: (a) user profiling, (b) advertising or similar commercial purposes, or (c) market research aimed at creating new functionalities, services, or products or any other purpose, unless such use or processing is in accordance with Customer's documented instructions.","doc_id":"m365-dpa","source_title":"Microsoft Products and Services Data Protection Addendum (DPA), English, May 2026 (download from the DPA licensing page)","source_url":"https://www.microsoft.com/licensing/docs/documents/download/MicrosoftProductandServicesDPA(WW)(English)(May2026)(CR).docx","source_kind":"dpa","source_status":"ok","observed":"2026-10-23","note":"Every terms, AI and DPA document was read, the Microsoft Customer Agreement included (first read 2026-10-23); none says whether non-generative models are trained on customer content. The DPA limits use to providing the service, which it defines to include \"enhancing user productivity, reliability, efficacy, quality, and security\", and to listed business operations; the Customer Agreement has no AI or training terms and points to the Product Terms and DPA.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ai_training-other-2026-10-23"},{"fact_id":"microsoft-365-ai_training-copilot-2026-10-23","tool":"microsoft-365","field":"ai_training","plan":null,"product":null,"addon":null,"role":"supporting","covers":"Copilot prompts, responses and Microsoft Graph data (mail, files, chats)","value":{"generative":"no"},"answer":"Generative: no","basis":"stated","quote":"Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot.","doc_id":"m365-copilot-privacy","source_title":"Data, Privacy, and Security for Microsoft Copilot","source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","source_kind":"ai_policy","source_status":"ok","observed":"2026-10-23","note":"Same page on feedback: \"We don't use this feedback to train the foundation LLMs used by Microsoft Copilot.\" Optional feedback may be used to improve Copilot; admins control it.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ai_training-copilot-2026-10-23"},{"fact_id":"microsoft-365-ai_training-trust-2026-10-23","tool":"microsoft-365","field":"ai_training","plan":null,"product":null,"addon":null,"role":"supporting","covers":"enterprise customer data, for Microsoft's generative AI models","value":{"generative":"no"},"answer":"Generative: no","basis":"stated","quote":"We do not use our enterprise customers' data without their permission.","doc_id":"m365-ai-training","source_title":"Data for AI model development (Microsoft Trust Center)","source_url":"https://www.microsoft.com/en-us/trust-center/data-for-ai-training","source_kind":"ai_policy","source_status":"ok","observed":"2026-10-23","note":"Trust Center \"Data for AI model development\", under \"First party data\", which covers consumer services (Copilot, Bing, MSN) used for training. Not contract text.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-ai_training-trust-2026-10-23"},{"fact_id":"microsoft-365-aggregate_use-2026-10-23","tool":"microsoft-365","field":"aggregate_use","plan":null,"product":null,"addon":null,"role":"headline","covers":"usage logs and statistics, not content","value":"reserved","answer":"Reserved","basis":"stated","quote":"to create aggregated statistical, non-personal data from data containing pseudonymized identifiers (such as usage logs containing unique, pseudonymized identifiers)","doc_id":"m365-dpa","source_title":"Microsoft Products and Services Data Protection Addendum (DPA), English, May 2026 (download from the DPA licensing page)","source_url":"https://www.microsoft.com/licensing/docs/documents/download/MicrosoftProductandServicesDPA(WW)(English)(May2026)(CR).docx","source_kind":"dpa","source_status":"ok","observed":"2026-10-23","note":"DPA \"Processing for Business Operations\": preceded by \"Customer authorizes Microsoft:\" and followed by \"to calculate statistics related to Customer Data\", \"in each case without accessing or analyzing the content of Customer Data\", limited to billing and account management, compensation, internal reporting and business modeling, and financial reporting. Narrow: no content, no new products.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-aggregate_use-2026-10-23"},{"fact_id":"microsoft-365-export-business-2026-10-23","tool":"microsoft-365","field":"export","plan":["Business"],"product":null,"addon":null,"role":"headline","covers":"email, contacts and calendar, one mailbox at a time","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["self_serve"],"formats":["PST"]},"answer":"Everything by any member through a self-serve screen","basis":"inferred","quote":"To export an Outlook Data File (.pst), go to Settings > Files > Export","doc_id":"m365-outlook-pst","source_title":"Export emails, contacts, and calendar items to Outlook using a .pst file","source_url":"https://support.microsoft.com/en-us/office/export-emails-contacts-and-calendar-items-to-outlook-using-a-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Reading: Outlook (new or classic) exports a whole mailbox to .pst, so every mailbox can be exported by its user or by an admin with access to it. Not an org-wide export. Classic Outlook may sync only the past year until the slider is set to All. Org-wide eDiscovery export on Business plans is unclear: the Exchange Online service description lists eDiscovery content search on Business Basic, Standard and Premium, but Get started with eDiscovery requires E3 or E5 for cases.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-business-2026-10-23"},{"fact_id":"microsoft-365-export-business-sd-2026-10-23","tool":"microsoft-365","field":"export","plan":["Business"],"product":null,"addon":null,"role":"detail","covers":"which Exchange Online compliance features each plan has","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":["PST"]},"answer":"Everything by an admin through an admin screen","basis":"inferred","quote":"These features are available to some plans - caveats apply see footnotes for further information (this table may change without notice).","doc_id":"m365-exo-sd","source_title":"Exchange Online service description (features by plan)","source_url":"https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description","source_kind":"plans","source_status":"ok","observed":"2026-10-23","note":"Reading of the table under that line: \"eDiscovery content search\" is marked yes on Business Basic, Standard and Premium, so an admin may search and export mail; \"In-Place Hold, Litigation Hold\" and Exchange Online Archiving are yes on Business Premium and E3/E5 only. Conflicts with Get started with eDiscovery (E3 or E5 for cases); not settled.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-business-sd-2026-10-23"},{"fact_id":"microsoft-365-export-enterprise-2026-10-23","tool":"microsoft-365","field":"export","plan":["Enterprise"],"product":null,"addon":null,"role":"headline","covers":"mailboxes, SharePoint and OneDrive content found in an eDiscovery search","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":["PST","MSG","native files"]},"answer":"Everything by an admin through an admin screen","basis":"stated","quote":"When you export search results, you download mailbox items in PST files or as individual messages.","doc_id":"m365-ediscovery-export","source_title":"Export search results in eDiscovery","source_url":"https://learn.microsoft.com/en-us/purview/edisc-search-export","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Microsoft Purview portal, by a user with eDiscovery permissions. Next sentence: \"When you export content from SharePoint and OneDrive sites, you export copies of native Office documents and other documents.\" PST packages up to 10 GB each; exports expire 14 days after they are created.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-enterprise-2026-10-23"},{"fact_id":"microsoft-365-export-enterprise-license-2026-10-23","tool":"microsoft-365","field":"export","plan":["Enterprise"],"product":null,"addon":null,"role":"supporting","covers":"eDiscovery licensing","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":["PST","MSG","native files"]},"answer":"Everything by an admin through an admin screen","basis":"stated","quote":"Both admins and users working with eDiscovery cases require a Microsoft 365 Enterprise E3 or E5 license.","doc_id":"m365-ediscovery-start","source_title":"Get started with eDiscovery","source_url":"https://learn.microsoft.com/en-us/purview/edisc-get-started","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Premium eDiscovery (review sets, analytics) needs E5 or an E5 add-on.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-enterprise-license-2026-10-23"},{"fact_id":"microsoft-365-export-enterprise-expiry-2026-10-23","tool":"microsoft-365","field":"export","plan":["Enterprise"],"product":null,"addon":null,"role":"detail","covers":"eDiscovery export packages","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":["PST","MSG","native files"]},"answer":"Everything by an admin through an admin screen","basis":"stated","quote":"After 14 days, the export and all data contained in the export package are automatically deleted and can't be recovered.","doc_id":"m365-ediscovery-export","source_title":"Export search results in eDiscovery","source_url":"https://learn.microsoft.com/en-us/purview/edisc-search-export","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Download the package within 14 days of creating the export.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-enterprise-expiry-2026-10-23"},{"fact_id":"microsoft-365-export-files-2026-10-23","tool":"microsoft-365","field":"export","plan":null,"product":"SharePoint and OneDrive","addon":null,"role":"headline","covers":"files and folders in SharePoint sites and OneDrive","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["self_serve"],"formats":["original files","ZIP"]},"answer":"Everything by any member through a self-serve screen","basis":"stated","quote":"You can download files and folders from Microsoft OneDrive, or from SharePoint in Microsoft 365, SharePoint Server Subscription Edition, or SharePoint Server 2019 to your computer with just a few clicks.","doc_id":"m365-onedrive-download","source_title":"Download files and folders from OneDrive or SharePoint","source_url":"https://support.microsoft.com/en-us/office/download-files-and-folders-from-onedrive-or-sharepoint-5c7397b7-19c7-4893-84fe-d02e8fa5df05","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Limits on the same page: \"250GB file size limit; total number of files limit: 10,000; folder size limit: 10000 files.\" Any user can download what they can open; the sync client is the other route. On Enterprise, eDiscovery exports site content as native files (see the Enterprise export fact).","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-export-files-2026-10-23"},{"fact_id":"microsoft-365-retention-email-2026-10-23","tool":"microsoft-365","field":"retention","plan":null,"product":"Outlook and Exchange Online","addon":null,"role":"headline","covers":"email in mailboxes (Inbox, Sent, folders)","value":{"keeps":"all","deletes_older":false},"answer":"All of it","basis":"inferred","quote":"The Default MRM Policy doesn't include a default tag to automatically delete content from the Deleted Items folder as per extended email retention for deleted items in Office 365","doc_id":"m365-default-mrm","source_title":"Default Retention Policy in Exchange Online","source_url":"https://learn.microsoft.com/en-us/exchange/security-and-compliance/messaging-records-management/default-retention-policy","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Reading: the default policy, applied to every new Exchange Online user, only moves mail to the archive after 2 years (when an archive is on) and deletes Junk Email after 30 days; no page sets a limit on other mail. Admins can add retention policies that delete. Mailbox size limits apply per plan.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-retention-email-2026-10-23"},{"fact_id":"microsoft-365-retention-recoverable-2026-10-23","tool":"microsoft-365","field":"retention","plan":null,"product":"Outlook and Exchange Online","addon":null,"role":"detail","covers":"hard-deleted mail (Recoverable Items folder)","value":{"keeps":14,"deletes_older":true},"answer":"14 days, older data deleted","basis":"stated","quote":"The default deleted item retention period for Exchange Online is 14 days","doc_id":"m365-recoverable-items","source_title":"Recoverable Items folder in Exchange Online","source_url":"https://learn.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Change how long permanently deleted items are kept: \"You can change how long items are kept, up to a maximum of 30 days.\" A mailbox on Litigation Hold keeps them past the limit.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-retention-recoverable-2026-10-23"},{"fact_id":"microsoft-365-retention-recoverable-max-2026-10-23","tool":"microsoft-365","field":"retention","plan":null,"product":"Outlook and Exchange Online","addon":null,"role":"supporting","covers":"hard-deleted mail (Recoverable Items folder)","value":{"keeps":14,"deletes_older":true},"answer":"14 days, older data deleted","basis":"stated","quote":"You can change how long items are kept, up to a maximum of 30 days.","doc_id":"m365-deleted-item-retention","source_title":"Change how long permanently deleted items are kept for an Exchange Online mailbox","source_url":"https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/change-deleted-item-retention","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Same page: \"If you place a mailbox on litigation hold, the retention limit is ignored.\"","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-retention-recoverable-max-2026-10-23"},{"fact_id":"microsoft-365-retention-files-2026-10-23","tool":"microsoft-365","field":"retention","plan":null,"product":"SharePoint and OneDrive","addon":null,"role":"headline","covers":"files in SharePoint sites and OneDrive","value":{"keeps":"all","deletes_older":false},"answer":"All of it","basis":"inferred","quote":"In SharePoint in Microsoft 365, items are retained for 93 days from the time you delete them from their original location.","doc_id":"m365-sp-recycle","source_title":"Restore deleted items from the site collection recycle bin","source_url":"https://support.microsoft.com/en-us/office/restore-deleted-items-from-the-site-collection-recycle-bin-5fa924ee-16d7-487b-9a0a-021b9062d14b","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Reading: no page sets a time limit on current files; only deleted items expire (93 days in the recycle bins). Version history limits are set by admins and site owners.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-retention-files-2026-10-23"},{"fact_id":"microsoft-365-retention-onedrive-leaver-2026-10-23","tool":"microsoft-365","field":"retention","plan":null,"product":"SharePoint and OneDrive","addon":null,"role":"detail","covers":"OneDrive of a deleted user","value":{"keeps":30,"deletes_older":true},"answer":"30 days, older data deleted","basis":"stated","quote":"The default retention period for OneDrive is also 30 days, but you can change this in the SharePoint admin center","doc_id":"m365-onedrive-retention","source_title":"OneDrive retention and deletion","source_url":"https://learn.microsoft.com/en-us/sharepoint/retention-and-deletion","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"When a user is deleted, the manager gets access to the OneDrive by default; after the retention period it is deleted. Relevant to closing companies removing staff accounts before an export.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-retention-onedrive-leaver-2026-10-23"},{"fact_id":"microsoft-365-after_cancel-2026-10-23","tool":"microsoft-365","field":"after_cancel","plan":null,"product":null,"addon":null,"role":"headline","covers":"all customer data","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","quote":"Except for free trials and LinkedIn services, Microsoft will retain Customer Data that remains stored in Online Services in a limited function account for 90 days after expiration or termination of Customer's subscription so that Customer may extract the data.","doc_id":"m365-dpa","source_title":"Microsoft Products and Services Data Protection Addendum (DPA), English, May 2026 (download from the DPA licensing page)","source_url":"https://www.microsoft.com/licensing/docs/documents/download/MicrosoftProductandServicesDPA(WW)(English)(May2026)(CR).docx","source_kind":"dpa","source_status":"ok","observed":"2026-10-23","note":"DPA \"Data Retention and Deletion\". Next sentence: after the 90 days Microsoft \"will disable Customer's account and delete the Customer Data and Personal Data stored in Online Services within an additional 90 days\" (gone by 180 days).","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-after_cancel-2026-10-23"},{"fact_id":"microsoft-365-after_cancel-product-terms-2026-10-23","tool":"microsoft-365","field":"after_cancel","plan":null,"product":null,"addon":null,"role":"supporting","covers":"subscriptions disabled at expiration","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","quote":"Customer will have 90 days to extract Customer Data from a disabled account, but the subscription cannot be reactivated.","doc_id":"m365-product-terms","source_title":"Microsoft Product Terms: Universal License Terms for Online Services","source_url":"https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"Product Terms, on subscriptions set to be disabled immediately upon expiration.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-after_cancel-product-terms-2026-10-23"},{"fact_id":"microsoft-365-after_cancel-assurance-2026-10-23","tool":"microsoft-365","field":"after_cancel","plan":null,"product":null,"addon":null,"role":"supporting","covers":"customer data in Microsoft 365","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","quote":"If a paid subscription ends or is terminated, Microsoft retains customer data stored in Microsoft 365 in a limited-function account for 90 days to enable the subscriber to extract the data.","doc_id":"m365-retention-deletion","source_title":"Data retention, deletion, and destruction in Microsoft 365 (Service Assurance)","source_url":"https://learn.microsoft.com/en-us/compliance/assurance/assurance-data-retention-deletion-and-destruction-overview","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Same page: \"No more than 180 days after expiration or termination of a subscription to Microsoft 365, Microsoft disables the account and deletes all customer data from the account.\"","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-after_cancel-assurance-2026-10-23"},{"fact_id":"microsoft-365-after_cancel-business-2026-10-23","tool":"microsoft-365","field":"after_cancel","plan":["Business"],"product":null,"addon":null,"role":"detail","covers":"Microsoft 365 for business subscriptions","value":{"days":90,"export_window":true},"answer":"90 days to export","basis":"stated","quote":"Any customer data that you leave behind might be deleted after 90 days and will be deleted no later than 180 days after cancellation.","doc_id":"m365-sub-ends","source_title":"What happens to my data and access when my Microsoft 365 for business subscription ends?","source_url":"https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Lifecycle Active > Expired (30 days, users keep access) > Disabled (90 days, \"Data is accessible to admins only\") > Deleted. Monthly subscriptions cancelled inside the cancellation window skip Expired.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-after_cancel-business-2026-10-23"},{"fact_id":"microsoft-365-after_cancel-explicit-delete-2026-10-23","tool":"microsoft-365","field":"after_cancel","plan":["Business"],"product":null,"addon":null,"role":"detail","covers":"SharePoint and OneDrive content when a subscription is deleted, not left to expire","value":{"days":0,"export_window":false},"answer":"Deleted at once","basis":"stated","quote":"If you explicitly delete a subscription, it skips the Expired and Disabled statuses and SharePoint Online data and content, including OneDrive, is immediately deleted.","doc_id":"m365-sub-ends","source_title":"What happens to my data and access when my Microsoft 365 for business subscription ends?","source_url":"https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"A seller should export files before deleting a subscription; letting it expire keeps the 90-day window.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/microsoft-365#fact-microsoft-365-after_cancel-explicit-delete-2026-10-23"}],"fact_count":24,"open":["Plans grouped like Teams: Business = Microsoft 365 Business Basic, Standard, Premium; Enterprise = Microsoft 365 / Office 365 E3, E5. E1, F plans and consumer Outlook.com are out of scope. Both plan pages return a bot block from this environment (unreachable); plan contents come from the Exchange Online and Purview service descriptions.","Microsoft Customer Agreement read for the first time: the picker page posts to /licensing/docs/api/CustomerAgreement/GetPreviewDocument ({LocaleParam: 'English(US)', GeographyParam: 'United States', AudienceParam: 'Commercial', CustomerTypeParam: 'Enterprise Customer'}), which returns a short-lived WOPI viewer link; its WOPI file info gives a signed .docx download (expires in about an hour). No stable static PDF or .docx URL exists, so m365-mca keeps the picker page URL and no fact quotes it; the quote checker would need that flow to read it. Same applies to the Teams entry (msteams-mca).","The Customer Agreement says nothing on AI or model training; it points to the Product Terms and DPA ('The Product Terms and DPA provide additional terms regarding the disclosure and use of Customer Data.'). With it read, other_models is scored not_stated: no read document says whether non-generative models are trained on customer content. The Teams entry's open item can be settled the same way.","Export on Business is our reading: each mailbox can be exported to .pst from Outlook; whether Business plans can run an org-wide eDiscovery export is unclear (the Exchange Online service description marks 'eDiscovery content search' yes on Business Basic, Standard and Premium, while Get started with eDiscovery says cases need an E3 or E5 license). Business Premium also gets litigation hold and archiving.","Email retention 'keeps all' is our reading of the default MRM policy (only move-to-archive tags and a 30-day Junk Email delete tag; no default delete for Deleted Items). Recoverable Items (hard-deleted mail) is purged after 14 days by default, up to 30.","SharePoint and OneDrive file retention: no page sets a time limit on current files; version history limits are admin-set and their organization default was not stated on the page read.","Product Terms pages and the Trust Center pages show no last-updated date (version null). The Customer Agreement .docx shows no version date."]}]}