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Next sentence lets Dropbox review Output \"for the sole purpose of enhancing and delivering the Services\".","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-ownership-dash-output-2026-10-23"},{"fact_id":"dropbox-ai_training-2026-10-23","tool":"dropbox","field":"ai_training","plan":null,"product":null,"addon":null,"role":"headline","covers":"customer content, generative AI models (Dropbox AI features and Dash)","value":{"generative":"opt_in"},"answer":"Generative: opt-in","basis":"stated","quote":"We will not build generative AI models using customer content without consent.","doc_id":"dropbox-ai-principles","source_title":"Dropbox AI principles","source_url":"https://www.dropbox.com/ai-principles","source_kind":"ai_policy","source_status":"ok","observed":"2026-10-23","note":"A principles page, not a contract clause. No consent switch for training was found; the 2023 \"Third-party AI\" FAQ URL now redirects to the general Privacy Policy FAQ. The Trust Center AI page (browser-only, read from its embedded page data, quote not checkable by plain fetch) lists \"No customer data used for third party model training\" and a \"90 day data retention period\" for models behind Dropbox AI features.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-ai_training-2026-10-23"},{"fact_id":"dropbox-ai_training-other-2026-10-23","tool":"dropbox","field":"ai_training","plan":null,"product":null,"addon":null,"role":"headline","covers":"documents and metadata, non-generative models (search, sorting, organization, summaries)","value":{"other_models":"yes"},"answer":"Other models: yes","basis":"stated","quote":"These models may be trained on your documents and metadata, and power features within Dropbox such as improved search relevance, auto-sorting and organization features, and document summaries.","doc_id":"dropbox-privacy-faq","source_title":"The Dropbox Privacy Policy: frequently asked questions","source_url":"https://help.dropbox.com/security/privacy-policy-faq","source_kind":"privacy","source_status":"ok","observed":"2026-10-23","note":"Privacy Policy FAQ, section 3, which says it applies to all Dropbox users. No opt-out is described. The sentence before: \"We may build models that identify keywords and topics from a given document.\" For teams, DSA 4.1 limits processing to what is needed \"to deliver the Services\"; these models power Dropbox features, so we read the two as consistent, not as a team exemption.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-ai_training-other-2026-10-23"},{"fact_id":"dropbox-ai_training-dash-2026-10-23","tool":"dropbox","field":"ai_training","plan":null,"product":null,"addon":null,"role":"supporting","covers":"content connected to Dash","value":{"generative":"opt_in"},"answer":"Generative: opt-in","basis":"stated","quote":"We will not build generative AI models using your content without consent.","doc_id":"dropbox-dash-security","source_title":"Dropbox Dash security","source_url":"https://dash.dropbox.com/security","source_kind":"ai_policy","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-ai_training-dash-2026-10-23"},{"fact_id":"dropbox-ai_training-dash-answers-2026-10-23","tool":"dropbox","field":"ai_training","plan":null,"product":null,"addon":null,"role":"detail","covers":"Dash Answers questions and responses (manual review)","value":{"other_models":"yes"},"answer":"Other models: yes","basis":"inferred","quote":"If you use Dash Answers, we may manually review questions you ask and the responses you receive.","doc_id":"dropbox-privacy-faq","source_title":"The Dropbox Privacy Policy: frequently asked questions","source_url":"https://help.dropbox.com/security/privacy-policy-faq","source_kind":"privacy","source_status":"ok","observed":"2026-10-23","note":"Next sentence: Dropbox \"may then modify the machine learning models that power Answers\". Scored yes for other models because review feeds model changes; whether that counts as training a generative model is not stated.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-ai_training-dash-answers-2026-10-23"},{"fact_id":"dropbox-aggregate_use-teams-2026-10-23","tool":"dropbox","field":"aggregate_use","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"headline","covers":"aggregate and anonymous data based on End Users' use of the Services (DSA 4.6)","value":"reserved","answer":"Reserved","basis":"stated","quote":"Customer agrees that Dropbox will have the right to generate aggregate and anonymous data based on End Users' use of the Services and this data is owned by Dropbox.","doc_id":"dropbox-dsa","source_title":"Dropbox Services Agreement (teams)","source_url":"https://www.dropbox.com/business_agreement","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"Next sentence: Dropbox \"may use this data for its business purposes during or after the term of this Agreement\". It will not disclose it \"in a manner that could reasonably identify Customer or its End Users\".","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-aggregate_use-teams-2026-10-23"},{"fact_id":"dropbox-aggregate_use-teams-2027-2026-10-23","tool":"dropbox","field":"aggregate_use","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"detail","covers":"aggregate and anonymous data, DSA version effective 2027-01-01","value":"reserved","answer":"Reserved","basis":"stated","quote":"Dropbox may use and share this data with third parties for its business purposes during or after the term of this Agreement (including without limitation to develop, support, and improve Dropbox's products and services and to create and distribute reports and other materials).","doc_id":"dropbox-dsa-2027","source_title":"Dropbox Services Agreement, new version effective 2027-01-01 (posted 2026-09-01)","source_url":"https://www.dropbox.com/business_agreement2026","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"New in the 2027 DSA: \"and share this data with third parties\". The current DSA says only \"use\".","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-aggregate_use-teams-2027-2026-10-23"},{"fact_id":"dropbox-aggregate_use-individual-2026-10-23","tool":"dropbox","field":"aggregate_use","plan":["Basic","Plus","Essentials"],"product":null,"addon":null,"role":"headline","covers":"information Dropbox collects about users of individual plans","value":"reserved","answer":"Reserved","basis":"stated","quote":"In certain cases where we no longer need data to be attributable to an individual, we will de-identify the data.","doc_id":"dropbox-privacy-faq","source_title":"The Dropbox Privacy Policy: frequently asked questions","source_url":"https://help.dropbox.com/security/privacy-policy-faq","source_kind":"privacy","source_status":"ok","observed":"2026-10-23","note":"Example given: \"we use de-identified customer feedback to improve our products and services.\" Individual plans have no DSA; the Privacy Policy and its FAQ are the only source.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-aggregate_use-individual-2026-10-23"},{"fact_id":"dropbox-export-individual-2026-10-23","tool":"dropbox","field":"export","plan":["Basic","Plus","Essentials"],"product":null,"addon":null,"role":"headline","covers":"files and folders in the user's own account","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["self_serve","api"],"formats":["original files","ZIP"]},"answer":"Everything by any member through a self-serve screen or the API","basis":"inferred","quote":"You can only download a folder if it's smaller than 250 GB (uncompressed) and contains fewer than 10,000 total files.","doc_id":"dropbox-help-download","source_title":"How to download a file or folder from Dropbox","source_url":"https://help.dropbox.com/sync/download-entire-folders","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Web downloads are capped per folder; the desktop app syncs everything and the API (files/download, download_zip, export, listed on the EU Data Act page) reads all files. \"All\" is our reading: no single whole-account export button exists.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-individual-2026-10-23"},{"fact_id":"dropbox-export-standard-2026-10-23","tool":"dropbox","field":"export","plan":["Business (Standard)"],"product":null,"addon":null,"role":"headline","covers":"a member's files, as seen by a team admin","value":{"scope":"partial","needs_approval":false,"who":["admin"],"method":["admin_screen","api"],"formats":["original files"]},"answer":"Part of it by an admin through an admin screen or the API","basis":"inferred","quote":"You can only transfer a team member's files and folders to another member after the first member is deleted.","doc_id":"dropbox-help-account-transfer","source_title":"How to transfer a deleted team member's files","source_url":"https://help.dropbox.com/account-access/account-transfer","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"On Business (Standard) admins cannot sign in as a member (that is Business Plus, Advanced and Enterprise). An admin reaches a member's private files by deleting the member and transferring the account, within the version history limit, or through team folders and the team API. Partial is our reading.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-standard-2026-10-23"},{"fact_id":"dropbox-export-advanced-2026-10-23","tool":"dropbox","field":"export","plan":["Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"headline","covers":"every member's files, by admin sign-in as member","value":{"scope":"all","needs_approval":false,"who":["admin"],"method":["admin_screen","api"],"formats":["original files"]},"answer":"Everything by an admin through an admin screen or the API","basis":"inferred","quote":"Team admins can sign in to the account of anyone on their team.","doc_id":"dropbox-help-sign-in-as-user","source_title":"Sign in as one of your Dropbox team members","source_url":"https://help.dropbox.com/security/sign-in-as-user","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"The article says the feature is available on Advanced, Business Plus and Enterprise; once signed in, the admin downloads as that member. Not available for Signatures or Replay. All is our reading.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-advanced-2026-10-23"},{"fact_id":"dropbox-export-transfer-2026-10-23","tool":"dropbox","field":"export","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"detail","covers":"what moves in an account transfer of a deleted member","value":{"scope":"partial","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":[]},"answer":"Part of it by an admin through an admin screen","basis":"stated","quote":"You can only transfer files from a team member's account within your version history limit.","doc_id":"dropbox-help-account-transfer","source_title":"How to transfer a deleted team member's files","source_url":"https://help.dropbox.com/account-access/account-transfer","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Transferred: files, deleted files, previous versions, Paper docs owned, shared links, Signature documents. Not transferred: groups, Dropbox Backup content, datastores, external shared folders over 250,000 items.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-transfer-2026-10-23"},{"fact_id":"dropbox-export-legal-hold-2026-10-23","tool":"dropbox","field":"export","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":"Data Governance Add-On","role":"headline","covers":"content a member created or modified, on legal hold","value":{"scope":"partial","needs_approval":false,"who":["admin"],"method":["admin_screen"],"formats":[]},"answer":"Part of it by an admin through an admin screen","basis":"stated","quote":"Placing a legal hold on a team member allows admins to view and export all the content that's been created or modified by that member.","doc_id":"dropbox-help-legal-hold","source_title":"Manage legal holds for your Dropbox team account","source_url":"https://help.dropbox.com/security/legal-hold","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Needs the Data Governance Add-On. Cloud docs (Paper, Google Docs) and files only viewed are not held.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-legal-hold-2026-10-23"},{"fact_id":"dropbox-export-eu-2026-10-23","tool":"dropbox","field":"export","plan":null,"product":null,"addon":null,"role":"supporting","covers":"exportable data, where the EU Data Act applies","value":{"scope":"all","needs_approval":false,"who":["any_user"],"method":["api","self_serve"],"formats":[]},"answer":"Everything by any member through the API or a self-serve screen","basis":"stated","quote":"Please ensure you have successfully ported your data before deleting your account.","doc_id":"dropbox-help-eu-data-act","source_title":"EU Data Act Information","source_url":"https://help.dropbox.com/security/eu-data-act-information","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"The page lists the HTTP endpoints for switching (files/download, download_zip, export, list_folder and others) and the team endpoints.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-export-eu-2026-10-23"},{"fact_id":"dropbox-retention-basic-plus-2026-10-23","tool":"dropbox","field":"retention","plan":["Basic","Plus"],"product":null,"addon":null,"role":"headline","covers":"deleted files (recovery window); version history matches","value":{"keeps":30,"deletes_older":true},"answer":"30 days, older data deleted","basis":"stated","quote":"Dropbox Basic, Plus, and Family customers have 30 days.","doc_id":"dropbox-help-deleted-files","source_title":"What happens when I delete a file from my Dropbox account?","source_url":"https://help.dropbox.com/delete-restore/deleted-files","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Same article: \"After this recovery window, all files will be deleted within 90 days in the normal course of operations.\" Current files are kept while the account exists.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-basic-plus-2026-10-23"},{"fact_id":"dropbox-retention-180-2026-10-23","tool":"dropbox","field":"retention","plan":["Essentials","Business (Standard)"],"product":null,"addon":null,"role":"headline","covers":"deleted files (recovery window); version history matches","value":{"keeps":180,"deletes_older":true},"answer":"180 days, older data deleted","basis":"stated","quote":"Dropbox Professional, Standard, Essentials, and Business users have 180 days.","doc_id":"dropbox-help-deleted-files","source_title":"What happens when I delete a file from my Dropbox account?","source_url":"https://help.dropbox.com/delete-restore/deleted-files","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"The US plans page calls the Standard tier \"180 days to restore deleted files\".","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-180-2026-10-23"},{"fact_id":"dropbox-retention-365-2026-10-23","tool":"dropbox","field":"retention","plan":["Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"headline","covers":"deleted files (recovery window); version history matches","value":{"keeps":365,"deletes_older":true},"answer":"365 days (1 year), older data deleted","basis":"stated","quote":"Dropbox Advanced, Enterprise, Education, and Dropbox Business Plus users have 365 days.","doc_id":"dropbox-help-deleted-files","source_title":"What happens when I delete a file from my Dropbox account?","source_url":"https://help.dropbox.com/delete-restore/deleted-files","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-365-2026-10-23"},{"fact_id":"dropbox-retention-vh-30-2026-10-23","tool":"dropbox","field":"retention","plan":["Basic","Plus"],"product":null,"addon":null,"role":"detail","covers":"previous versions of files","value":{"keeps":30,"deletes_older":true},"answer":"30 days, older data deleted","basis":"stated","quote":"Dropbox Basic, Plus, and Family customers have 30 days.","doc_id":"dropbox-help-version-history","source_title":"Version history overview","source_url":"https://help.dropbox.com/delete-restore/version-history-overview","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-vh-30-2026-10-23"},{"fact_id":"dropbox-retention-vh-180-2026-10-23","tool":"dropbox","field":"retention","plan":["Essentials","Business (Standard)"],"product":null,"addon":null,"role":"detail","covers":"previous versions of files","value":{"keeps":180,"deletes_older":true},"answer":"180 days, older data deleted","basis":"stated","quote":"Dropbox Professional, Essentials, Business, and Standard customers have 180 days.","doc_id":"dropbox-help-version-history","source_title":"Version history overview","source_url":"https://help.dropbox.com/delete-restore/version-history-overview","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-vh-180-2026-10-23"},{"fact_id":"dropbox-retention-vh-365-2026-10-23","tool":"dropbox","field":"retention","plan":["Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"detail","covers":"previous versions of files","value":{"keeps":365,"deletes_older":true},"answer":"365 days (1 year), older data deleted","basis":"stated","quote":"Dropbox Business Plus, Advanced, and Enterprise customers have 365 days.","doc_id":"dropbox-help-version-history","source_title":"Version history overview","source_url":"https://help.dropbox.com/delete-restore/version-history-overview","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-vh-365-2026-10-23"},{"fact_id":"dropbox-retention-evh-plus-2026-10-23","tool":"dropbox","field":"retention","plan":["Plus"],"product":null,"addon":"Extended Version History Add-on","role":"headline","covers":"previous versions of files, with paid add-on","value":{"keeps":365,"deletes_older":true},"answer":"365 days (1 year), older data deleted","basis":"stated","quote":"With the Extended Version History Add-on, you can extend this to one year.","doc_id":"dropbox-help-extended-version-history","source_title":"Extended version history","source_url":"https://help.dropbox.com/delete-restore/extended-version-history","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-evh-plus-2026-10-23"},{"fact_id":"dropbox-retention-evh-teams-2026-10-23","tool":"dropbox","field":"retention","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":"Extended Version History or Data Governance Add-On","role":"headline","covers":"previous versions of files, with paid add-on","value":{"keeps":3650,"deletes_older":true},"answer":"3650 days (10 years), older data deleted","basis":"stated","quote":"Customers on Dropbox Business, Business Plus, Standard, Advanced, or Enterprise get 10 years of version history with either the Extended Version History Add-On or the Data Governance Add-On","doc_id":"dropbox-help-extended-version-history","source_title":"Extended version history","source_url":"https://help.dropbox.com/delete-restore/extended-version-history","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Ten years written as 3650 days.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-evh-teams-2026-10-23"},{"fact_id":"dropbox-retention-recover-2026-10-23","tool":"dropbox","field":"retention","plan":["Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"supporting","covers":"deleted files, recovery period table","value":{"keeps":365,"deletes_older":true},"answer":"365 days (1 year), older data deleted","basis":"stated","quote":"Certain files may be permanently deleted earlier, if they're subject to a data disposition policy.","doc_id":"dropbox-help-recover","source_title":"How to restore or recover deleted files or folders in Dropbox","source_url":"https://help.dropbox.com/delete-restore/recover-deleted-files-folders","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"The table on this page gives 30 days (Basic, Plus, Family), 180 days (Professional, Essentials, Standard, Business) and 365 days (Advanced, Business Plus, Enterprise, Education).","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-retention-recover-2026-10-23"},{"fact_id":"dropbox-after_cancel-individual-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Basic","Plus","Essentials"],"product":null,"addon":null,"role":"headline","covers":"files in an individual account the user deletes","value":{"days":30,"export_window":false},"answer":"Kept 30 days, no export","basis":"stated","quote":"If you delete your account, we'll initiate deletion of this information after 30 days.","doc_id":"dropbox-privacy","source_title":"Privacy Policy","source_url":"https://www.dropbox.com/privacy","source_kind":"privacy","source_status":"ok","observed":"2026-10-23","note":"Next: \"there might be some latency in deleting this information from our servers and back-up storage\". The help article says content is \"non-recoverable as soon as you delete your account\", so the 30 days are not an export window. Cancelling a paid plan without deleting drops the account to Basic (2 GB): files stay, but over-quota files may be deleted.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-individual-2026-10-23"},{"fact_id":"dropbox-after_cancel-individual-help-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Basic","Plus","Essentials"],"product":null,"addon":null,"role":"supporting","covers":"files after an individual user deletes the account","value":{"days":0,"export_window":false},"answer":"Deleted at once","basis":"stated","quote":"All content is non-recoverable as soon as you delete your account.","doc_id":"dropbox-help-delete-account","source_title":"How to delete your Dropbox account","source_url":"https://help.dropbox.com/account-access/delete-account","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-individual-help-2026-10-23"},{"fact_id":"dropbox-after_cancel-teams-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"headline","covers":"Stored Data when a team agreement ends","value":{"days":null,"export_window":true},"answer":"No fixed window; export on request","basis":"inferred","quote":"Customer may, prior to termination, request reasonable additional time to export its Stored Data, provided that Dropbox may charge Customer for this extended access based on Dropbox's then-current standard fees","doc_id":"dropbox-dsa","source_title":"Dropbox Services Agreement (teams)","source_url":"https://www.dropbox.com/business_agreement","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"DSA 9.3(c), same in the 2027 version. No fixed number of days. A self-serve team that cancels goes into locked state (no sync, upload, preview or sharing) and \"may be deleted automatically\" with no stated timeframe; admins get email first. Export window true is our reading: extra time must be asked for before termination and may be charged.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-teams-2026-10-23"},{"fact_id":"dropbox-after_cancel-dpa-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"supporting","covers":"Stored Data after termination","value":{"days":null,"export_window":true},"answer":"No fixed window; export on request","basis":"inferred","quote":"Upon Termination of the Agreement and this DPA, Dropbox will delete Stored Data in Customer's account in a commercially reasonable period of time following receipt of an Administrator's request to do so prior to such termination.","doc_id":"dropbox-dpa","source_title":"Data Processing Agreement","source_url":"https://assets.dropbox.com/documents/en/legal/dfb-data-processing-agreement.pdf","source_kind":"dpa","source_status":"ok","observed":"2026-10-23","note":"DPA 7. Deletion is tied to an admin request; without one, the DPA sets no deadline.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-dpa-2026-10-23"},{"fact_id":"dropbox-after_cancel-locked-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Business (Standard)","Business Plus (Advanced)","Enterprise"],"product":null,"addon":null,"role":"detail","covers":"team account after a cancelled team plan (locked state)","value":{"days":null,"export_window":true},"answer":"No fixed window; export on request","basis":"stated","quote":"Teams that stay in locked state for too long may be deleted automatically.","doc_id":"dropbox-help-locked-state","source_title":"What is locked state for teams?","source_url":"https://help.dropbox.com/account-access/team-locked-state","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":"Options in locked state: renew, disband (members get Basic accounts with their personal folder; team content moves to shared folders owned by the disbanding admin; deleted files can't be restored), or delete the team (all accounts and content permanently deleted).","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-locked-2026-10-23"},{"fact_id":"dropbox-after_cancel-dash-2026-10-23","tool":"dropbox","field":"after_cancel","plan":null,"product":null,"addon":null,"role":"detail","covers":"data from apps connected to Dash, team in locked state","value":{"days":30,"export_window":false},"answer":"Kept 30 days, no export","basis":"stated","quote":"If your Dropbox Dash team is in locked state, data from any apps you've added to Dash will be automatically deleted after 30 days.","doc_id":"dropbox-help-locked-state","source_title":"What is locked state for teams?","source_url":"https://help.dropbox.com/account-access/team-locked-state","source_kind":"help","source_status":"ok","observed":"2026-10-23","note":null,"quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-dash-2026-10-23"},{"fact_id":"dropbox-after_cancel-inactive-2027-2026-10-23","tool":"dropbox","field":"after_cancel","plan":["Basic"],"product":null,"addon":null,"role":"detail","covers":"free Basic accounts not used for a while, Terms effective 2027-01-01","value":{"days":null,"export_window":true},"answer":"No fixed window; export on request","basis":"stated","quote":"you don't have a Paid Account and haven't accessed our Services for 6 consecutive months.","doc_id":"dropbox-tos-2027","source_title":"Terms of Service, new version effective 2027-01-01 (posted 2026-09-01)","source_url":"https://www.dropbox.com/terms2026","source_kind":"terms","source_status":"ok","observed":"2026-10-23","note":"One of the grounds on which Dropbox may terminate access with notice and a chance to export. The current Terms say 12 months.","quote_checked":true,"supersedes":null,"current":true,"url":"https://dataconto.com/open-data/tools/dropbox#fact-dropbox-after_cancel-inactive-2027-2026-10-23"}],"fact_count":32,"open":["Plan names: the US plans page (signed out, 2026-10-23) sells Basic (free), Plus, Standard, Advanced and Enterprise. Help articles name Essentials, Business and Business Plus alongside them with the same limits, so Business is grouped with Standard and Business Plus with Advanced. Professional is grouped with Essentials (same 180-day tier). Family and Education are left out.","Basic, Plus and Essentials are individual plans under the Terms of Service and Privacy Policy, not the Dropbox Services Agreement; their ownership and AI answers come from consumer documents.","AI training: the only consent-based promise is on principles pages (AI principles, Dash security), not in the DSA or Terms. The 2023 \"FAQs about Dropbox AI and your privacy\" URL (third-party AI toggle, 30-day deletion by partners) now redirects to the general Privacy Policy FAQ; no current help article on a Third-party AI setting was found. Recheck in a browser signed in.","Trust Center AI Transparency (trust.dropbox.com) is browser-only; its text was read from embedded page data (\"No customer data used for third party model training\", \"90 day data retention period\") but cannot be quote-checked by a plain fetch. Marked js_only.","The Privacy FAQ says non-generative models \"may be trained on your documents and metadata\"; no opt-out and no team carve-out is stated. Whether DSA 4.1 (process only to deliver the Services) narrows this for teams is our reading, not stated.","New DSA, Terms and Privacy Policy take effect 2027-01-01: DSA 4.6 adds \"and share this data with third parties\" for aggregate data; Terms cut the free-account inactivity window from 12 to 6 months. Re-read both after that date.","Team export: no whole-team export button is documented. Business (Standard) admins can't sign in as members; they reach private member files only by deleting and transferring the account. Whether locked-state teams can still download files is not stated (download is not in the list of disabled features).","After a team cancels: no number of days before automatic deletion of a locked team is stated anywhere read.","Retention headlines cover deleted files; version history uses the same windows (detail facts). After the window, files are deleted within 90 days.","Help articles for cancel team subscription and downgrade team plan (both updated 2023-10-10) were read for context but not cited."]}]}